TERMS AND CONDITIONS

TERMS AND CONDITIONS

By purchasing from us,you are consenting to

our terms and conditions as stated below.

 

I.SHIPPING AND DELIVERY

1 All ORDERS WILL BE PROCESSED WITHIN 2 Working DAYS UPON DEPOSIT OF PAYMENT.

50% Downpayment for pre-orders and full payment for sale items.

2..All Local Deliveries (METRO MANILA) will be shipped through XEND OR LBC (4 to 5 WORKING DAYS) OR THROugh GRAB /LALAMOVE (for samE DAY DELIVERY)

3..ALL INTERNATIONAL DELIVERIES WILL BE SHIPPED Via DHL OR LBC.

 

4.ALL DELIVERY & SHIPPING CHARGES NOT YET INCLUDED IN THE PRICE OF THE ITEM.

5.DELIVERY CHARGES MAY VARY DEPENDING ON LOCATION AND MAY HAVE ADDED CHARGES ON TOP OF PRODUCT COST.

6.We are not responsible for any lost or stolen merchandise that may HAVE incurred during shipping/delivery.

 

II. CLAIMS

ANY CLAIMS SHOULD BE EFFECTED WITHIN 5 DAYS UPON DELIVERY OF ITEM and Must be emailed to info@oeldesigns.com.

1.We DO Not ACCEPT EXCHANGES AND RETURNS UNLESS NOTED OTHERWISE.

 

2.Refunds are not issued except in caseS where the defective item can

no longer be replaced.

 

3.We reserve the right to refuse ANY CLAIMS THAT DOES NOT MEET OUR CLAIMS POLICIES. ALL SALE ITEMS ARE FINAL 

4.In case of Returns the shipping cost is covered by the buyer to re-ship item to 

#186 B Molave Ave. Molave Park. Merville Subd. ParaNAQUE CITY, METRO MANILA, PHILIPPINES 1709

III. PRODUCT CARE

I.All items are handmade so there may be slight variations on the piecE,:

Such as :measurement, cut of the material and colour. .

 

2.Please handle your O'EL piece with extra care,It is not waterproof and               when applied with a certain amount of pressure it can break or tear.

 

Recommended to avoid direct contact with make-up and perfume.

3. FOR HANDBAGS MADE FROM VEG-TANNED LEAtHER: Due to its unique Character WHEN Leather is EXPOSED TO SUNLIGHT AND WATER WILL Turn Darker in its shade ,giving it a natural patina. Please use Dust bag and PACKAGING box when not in use.               DO NOT THROW tHE SILICA GEL THAT COMES WITH THE PACKAGING..

4. fOR HANDBAGS MADE FROM SYNTHETIC LEATHER/TINTED COWHIDE LEATHER: PLEASE DO NOT EXPOSE TO WATER ,TO EXTREME HEAT AND HUMIDITY. TO CLEAN USE a CLEAN CLOTH AND APPLY LEATHER CLEANER.